Write-up published
Resolved
The incident impacting API has been fully mitigated, please reach out to support@yapily.com if you continue to experience similar issues. We apologise for the inconvenience caused.
Monitoring
We have made some infrastructure changes and no longer see the reported issue, but continue to investigate the root cause and monitor for errors.
Investigating
We continue to see intermittent failures, mainly for UK institution requests. Customers will experience 500 errors or timeouts on some of their requests. Users may be affected.
Investigating
We continue to see intermittent failures, mainly for UK institution requests. Customers will experience 500 errors or timeouts on some of their requests.
Investigating
We are currently experiencing a service disruption to API.Our Engineering team is working to identify the root cause and implement a solution.