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HSBC Business - Bulk payments disruption

» Published on Fri, 03 Mar 2023 11:25:00 +0000

  • Resolved

    HSBC has informed us that the incident impacting bulk payments have been resolved. Please reach out to support@yapily.com if you continue to experience similar issues.

    » Updated Mon, 06 Mar 2023 09:15:00 +0000
  • Update

    HSBC have advised that the disruption has been caused by their recent release which enabled file payments via faster payments.

    They are actively working on a fix for this issue.

    Please check back here for further updates, we also suggest monitoring HSBC's status updates on the OpenBanking Downtime Page:

    https://openbanking.atlassian.net/browse/OBIE-11032

    » Updated Fri, 03 Mar 2023 16:26:00 +0000
  • Investigating

    We are aware of a service disruption with HSBC Business impacting bulk payments. They are currently investigating and working to resolve this. We will update you as more information becomes available.

    » Updated Fri, 03 Mar 2023 11:25:00 +0000

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