The service may be slow or degraded.

Return to Statuspage

Unable to use new consents with PayPal

» Published on Wed, 24 May 2023 11:05:00 +0000

  • Resolved

    We have deployed a fix and confirmed that newly created consents are no longer impacted and do not require premature re-confirmation. Note that making a call to GET /consent/{id} for any impacted consent will reset the reconfirmBy and resolve the issue for that particular consent. Please reach out to with any questions or concerns.

    » Updated Wed, 24 May 2023 14:20:00 +0000
  • In Progress

    We have identified the underlying cause of this issue and are urgently working on resolution.

    » Updated Wed, 24 May 2023 11:15:00 +0000
  • Investigating

    We have received reports of customers being asked to re-confirm immediately after creating a new consents with PayPal.

    We are currently investigating this issue and will provide updates as we have them.

    » Updated Wed, 24 May 2023 11:05:00 +0000

Subscribe to Updates